Advice & Information Lead: Jemma Turner
We can help you with the practical problems that make life difficult including housing, benefits and money. We are not shockable and we don’t judge. And if we can’t help then we’ll try to find someone who can.
One to one advice, information & support: 1pm – 4pm (core)
Mondays (4-6pm) and Fridays (1pm -7pm) – drop in or by appointment. Other times by arrangement. Please note that some of our one to one work takes place offsite and the team may not always be at the centre during these hours
One to one – offsite
The team provide support in other locations and at other times including:
- Gryphon School – two days per week (Mondays and Thursdays – term time only)
- Home Visits – to young parents (by arrangement via the Health Visitor Team)
- Ryands Farm – by arrangement
- Gillingham – by arrangement during outreach sessions
Open Access Drop In – Rendezvous: Varies
Funded by BBC Children in Need
- Mondays (4pm-6pm)
- Fridays (1pm-7pm)
“I like coming down to the Rendezvous because the staff are really nice and if you need help, you will get it.”
Young people come to talk to us about all sorts of things and with all sorts of questions. These are just some of the things we’ve helped people with recently:
- Housing – I’ve just been kicked out of home and I’ve nowhere to sleep – can you help?
- Housing – I don’t understand how to fill in my housing form
- Money – I’m in rent arrears and don’t know what to
- Benefits – I’ve lost my job – can I claim benefits?
- Substance misuse – I thought I could just stop by myself but I can’t
- Jobs – I need some help with a CV
- Care – I’m leaving care and would like to find out more about my birth family
- Criminal justice system – the police stopped me in the street – are they allowed to do that?
If we can’t help then we’ll do our best to find you someone who can. And remember as long as we don’t think you’re at risk from harm then it will be entirely confidential – we won’t tell a soul about it without your permission.
We have good relations with lots of different partners and agencies. These are just some of the organisations we can help you with:
- Housing associations including Magna and the West Dorset Housing service
- Children and Adolescents Mental Health Service (CAMHS)
- Doctors and hospitals in local surgeries and the Yeatman and Yeovil hospitals
- Reach- substance misuse
- Children’s Services
- Education – the Gryphon School, Children’s Centre, The Learning Centre, Yeovil College, Kingston Maurward
- Citizens Advice Bureau -can help with lots of things but are particularly good at financial and legal advice
- Safeguarding Central
- Tinney’s Youth Club