One to one advice, information & support: 1pm – 4pm (core)
Mondays, Wednesdays, Thursdays, Fridays – other times by arrangement
Please note that some of our one to one work takes place offsite and the team may be offsite during these times
One to one – offsite
The team provide support in other locations and at other times including:
- Gryphon School -one day per week (Thursdays – term time only)
- Home Visits – to young parents (by arrangement via the Health Visitor Team)
- Oborne House – Monday mornings, weekly and on an as needed basis throughout the week
Open Access Drop In: 4pm – 7pm
Mondays, Wednesdays (Gryphon students only), Thursday, Friday (1pm-7pm)
Please note this is a general session but you can drop in at this time to set up a one to one appointment.
If there’s something troubling you, no matter how big or how small we’ll do our best to help. It can be a practical problems (housing, benefits, money) or a problem or worry about friendships, families, exams. We’re not shockable and we don’t judge.
“I like coming down to the Rendezvous because the staff are really nice people and it’s a place where, if you need help, you will get it.”
But, if you would like to talk to someone you can trust and who won’t judge you or your situation then come in and see us. Young people come to talk to us about all sorts of things and with all sorts of questions. These are just some of the things we’ve helped people with recently:
- Health – I’m feeling really down – is there any help I can get?
- Mental health – I’ve started cutting myself again, I start to panic
- Substance misuse – I thought I could just stop by myself but I can’t
- Housing – I’ve just been kicked out of home and I’ve nowhere to sleep – can you help? I don’t understand how to fill in my housing form?
- Sexual health – I think I might be pregnant, I can’t tell my mum, I don’t know what to do?
- Education – I need to get my English qualification but I’m too old for school and can’t cope being in a group
- Jobs – I need some help with a CV
- Care – I’m leaving care and would like to find out more about my birth family
- Criminal justice system – the police stopped me in the street – are they allowed to do that?
If we can’t help then we’ll do our best to find you someone who can. And remember as long as we don’t think you’re at risk from harm then it will be entirely confidential – we won’t tell a soul about it without your permission.
We have good relations with lots of different partners and agencies. These are just some of the organisations we can help you with:
- Housing associations including Magna, BCHA and Dorset County Council
- Children and Adolescents Mental Health Service (CAMHS)
- Doctors and hospitals in local surgeries and the Yeatman and Yeovil hospitals
- Shadows (under 19) and EDP (19+) for substance misuse
- Children’s Services
- Education – the Gryphon School, Children’s Centre, Yeovil College, Kingston Maurward and others
- Citizens Advice Bureaux -can help with lots of things but are particularly good at financial and legal advice
- Safeguarding Central
- Tinney’s Youth Club
Who’s who at the Rendezvous
Please be aware that we are all part time and take part in things that can take us away from the centre. We’ll always try to help immediately if we can but if you really want to see a specific person then it’s best to make an appointment in advance.
- Helen Da Silva Wood, Manager – Monday, Wednesday, Thursday
Helen is there to help steer and support the team to do what they do best. She’s also the one who does the paperwork that everyone else detests!
- Jemma Turner, Senior Youth Worker – Monday, Thursday, Friday
Jemma is our resident housing expert and is the person to turn to with housing issues – she also runs the support for Oborne House is joint Safeguarding lead and works a lot with young people struggling with mental health
- Sarah Childs, Youth Worker – Monday, Wednesday, Thursday
Sarah leads on our work with Young Parents – she runs the support group and works with the health visitors to meet young parents in their homes. but also works one to one with other young people Sarah is an ex-nurse and also is our Sexual Health Coordinator and Joint Safeguarding lead
- Julie Bartle, Learning and Volunteering – Mondays and Fridays
Julie recruits and looks after our fantastic volunteers and maths and literacy tutors and is the first port of call for any young person wanting help with learning, college or employment
- Jaz Miller, Youth worker – Monday, Wednesday, Thursday, Friday. Jaz takes care of the coffee bar during our drop in sessions. She’s young, friendly and always happy to talk and listen.
- Tony Smith, Mentor and Youth Worker – Monday and Fridays
Tony works one to one with young people and takes charge of the coffee bar on Friday.
- Joanna Lowndnes, Finance & Business Administrator – Monday, Wednesday, Thursday
Jo looks after the books and the building.